How can I place an order? Placing an order is simple! Just browse our website, select the items you want, choose your size and quantity, and add them to your cart. Then proceed to checkout, where you can review your order and make payment securely.

What payment methods do you accept? We accept major credit and debit cards, as well as popular online payment methods like PayPal, Apple Pay, and Google Pay. Your financial information is always protected through encrypted transactions.

Can I track my order? Absolutely! Once your order is confirmed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

How long does shipping take? Shipping times vary based on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options. Typically, standard shipping (Aus) takes 4 - 5 business days, while expedited shipping (Aus) takes 2 - 3 days. Please refer to our Shipping and Delivery page for more details.

Do you offer international shipping? Yes, we offer international shipping to many countries. During checkout, you can select your country from the list of available options. Please note that shipping times and costs may vary depending on your location.

What is your return and exchange policy? We want you to be completely satisfied with your purchase. If you're not happy with an item, you can initiate a return or exchange within 14 days of receiving your order. Please review our Return Policy for detailed instructions and eligibility criteria.

How do I contact customer support? Our dedicated customer support team is here to assist you. You can reach us through our Contact Us page on the website, where you can fill out a form with your query, or you can email us directly at thegentlemenclothingco@gmail.com We aim to respond within 24 hours.

Are the images on your website accurate representations of the products? Yes, we take great care to ensure that the images displayed on our website accurately depict our products. However, please keep in mind that colors may vary slightly due to different monitor settings.

Can I cancel my order after it's been placed? You may be able to cancel your order if it hasn't been shipped yet. Please contact our customer support as soon as possible with your order number. Once an order has been shipped, it cannot be canceled.

Do you offer gift cards? Yes, we offer electronic gift cards that can be purchased on our website. They make great gifts for friends and family, allowing them to choose their favorite items from our collection.

How can I stay updated on your latest arrivals and promotions? To stay in the loop, you can subscribe to our newsletter during checkout or on our website. You can also follow us on social media platforms like Instagram, Facebook, and Twitter for regular updates, sneak peeks, and exclusive offers.

Is my personal information secure? Yes, we take your privacy and security seriously. Our website employs advanced encryption and security measures to protect your personal and financial information. You can learn more by reading our Privacy Policy.

Do you have a sizing guide? Yes, we provide a detailed sizing guide on our website to help you choose the right fit. Each product page also includes information about the model's measurements and the size they are wearing.

Can I make changes to my order after it's been placed? Once an order is placed, changes cannot be guaranteed. However, you can reach out to our customer support, and we will do our best to assist you with any modifications before your order is shipped.